Professional Summary

Experienced Software Engineer IV with expertise in full-stack development, DevOps engineering, and leading technical initiatives. Passionate about creating efficient, maintainable code and delivering high-quality products that drive business value. Strong background in React/TypeScript frontend development, backend services, and cloud infrastructure with a proven track record of implementing enterprise-wide solutions and mentoring teams.

Work Experience

Software Engineer IV
Asurion
September 2022 - Present
  • Led enterprise-wide implementation of Spotify's Backstage platform, developing custom React/TypeScript plugins and templates for streamlined repository and PR creation workflows
  • Successfully onboarded over 1,700 users to the Backstage platform, significantly improving developer productivity and standardization across engineering teams
  • Architected and maintained DevOps platforms for multiple teams using Infrastructure as Code tools including AWS CDK (TypeScript), Terraform, and Kubernetes (EKS/GKE) with ArgoCD
  • Established enterprise-level GitHub administration including GitHub Apps, OAuth applications, and reusable workflow templates
  • Spearheaded Kubernetes standardization initiative across Asurion, including cluster buildouts, Helm charts, Kustomize configurations, and automated deployment pipelines
  • Developed Backstage automation enabling new application teams to achieve full Kubernetes infrastructure deployment in minutes
  • Implemented AI/ML solutions including MCP server setup, deployment of AI tools on AWS SageMaker and GCP Vertex AI, and development of advanced prompting strategies for enterprise applications
Software Engineer III
Asurion
September 2018 - September 2022
  • Architected and deployed enterprise-wide Jenkins infrastructure using Terraform, creating over 50 Jenkins stacks across different teams at Asurion in AWS
  • Established company-wide standards and automation for Jenkins creation, management, and updates, significantly improving consistency and reliability
  • Implemented and supported Spinnaker deployment platform on Kubernetes, leveraging Netflix's open-source continuous delivery tool for streamlined application deployments
  • Performed DevOps responsibilities for development teams, managing multiple infrastructure setups including AWS Lambda, EKS, and EC2 servers
  • Developed extensive automation scripts and workflows to support enterprise-scale CI/CD operations across multiple development teams
Infrastructure Engineer II
Asurion
June 2016 - September 2018
  • Provided DevOps support for multiple teams with Linux system management and Bash scripting.
  • Served as ETL Analyst and Database Administrator, managing MSSQL databases and data integration processes.
  • Developed custom data transfer tools that streamlined ETL processes, significantly improving efficiency across the enterprise.
Infrastructure Engineer I
Asurion
May 2014 - June 2016
  • Served as Database Administrator for MSSQL, managing and maintaining enterprise database systems.
  • Operated multiple in-house ETL tools and provided on-call support for production deployments.

Education

Bachelor of Science in Computer Science
Tennessee Tech University
August 2010 - May 2014

Skills

Programming Languages

  • TypeScript
  • JavaScript (ES6+)
  • Python
  • SQL (MSSQL)
  • Bash scripting

Frontend Development

  • React.js
  • HTML5 & CSS3
  • Custom Plugin Development for Backstage
  • Responsive Web Design
  • Modern JavaScript (ES6+)

Cloud & Infrastructure

  • AWS CDK (TypeScript)
  • Terraform
  • Kubernetes (EKS/GKE)
  • AWS Lambda
  • Extensive Cloud Experience (AWS & GCP)

DevOps & CI/CD

  • GitHub Actions
  • ArgoCD
  • Helm Charts
  • Backstage
  • Jenkins
  • Spinnaker

AI/ML & Development Tools

  • MCP Server Setup & Configuration
  • AWS SageMaker
  • GCP Vertex AI
  • Advanced Prompting Strategies
  • GitHub Copilot
  • Cursor IDE
  • Claude Code
  • AI-Assisted Development

Enterprise & Leadership

  • Platform Engineering
  • Developer Experience
  • Technical Mentoring
  • Cross-team Collaboration
  • Enterprise Architecture

Key Achievements

Professional Highlights

  • Led enterprise-wide implementation of Spotify's Backstage platform at Asurion, successfully onboarding over 1,700 users
  • Achieved 2nd Place at Asurion's 2025 Hackathon, demonstrating innovation and technical excellence
  • Deployed, standardized, and maintained over 50 Jenkins instances across Asurion's entire enterprise infrastructure
  • Completed Asurion White-Belt Leadership Training with focus on mentoring and coaching methodologies
  • Spearheaded Kubernetes standardization initiative, enabling new application teams to achieve full infrastructure deployment in minutes
  • Developed custom data transfer tools that streamlined ETL processes, significantly improving efficiency across the enterprise